Terms & Conditions — cu66 Online Gaming Platform

The cu66 platform is intended exclusively for adult players. To register an account and use any cu66 service, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform.

2.1 Minimum Age Requirement

You must be at least 18 years of age to register an account on cu66. cu66 operates a strict zero-tolerance policy regarding underage gambling. Any account found to be held by a person under 18 years of age will be immediately suspended, all funds forfeited, and the matter may be referred to the relevant authorities.

cu66 employs age verification procedures at the point of registration and may request identity documentation — including a national ID card, passport, or birth certificate — from any player at any time to confirm compliance with the minimum age requirement.

2.2 Geographic Eligibility

cu66 primarily serves players located in Bangladesh. It is your sole responsibility to ensure that online gaming is permitted under the laws applicable to you in your jurisdiction before registering an account. cu66 makes no representation that its services are lawful in any particular jurisdiction outside Bangladesh.

2.3 Single Account Policy

Each player is permitted to hold only one cu66 account. The creation of multiple accounts by a single individual — whether for the purpose of claiming multiple bonuses, circumventing limits, or any other reason — is strictly prohibited. Where duplicate accounts are identified, cu66 reserves the right to close all associated accounts and void any pending or settled bets placed from those accounts.

2.4 Restricted Persons

The following persons are not eligible to register or maintain a cu66 account:

• Persons under 18 years of age.
• Persons who have previously been self-excluded from cu66 or placed on a self-exclusion register, for the duration of their exclusion period.
• Employees, contractors, agents, or close family members of cu66 or its affiliated companies, game providers, or payment partners.
• Persons acting in a professional betting capacity or using automated betting software, bots, or algorithmic tools without prior written consent from cu66.

All financial transactions on the cu66 platform are conducted in Bangladeshi Taka (BDT). cu66 supports a range of local and bank payment methods to ensure convenient, fast, and secure transactions for players across Bangladesh.

4.1 Supported Payment Methods

The following payment methods are currently accepted for deposits and withdrawals on cu66:

• bKash — instant deposits; withdrawals typically processed within 15–30 minutes.
• Nagad — instant deposits; withdrawals typically processed within 15–30 minutes.
• Rocket (Dutch-Bangla Bank) — deposits and withdrawals processed within 30–60 minutes.
• Upay — deposits and withdrawals processed within 30–60 minutes.
• SureCash — deposits and withdrawals processed within 1–2 hours.
• Bank Transfer — deposits credited within 1 business day; withdrawals processed within 1–3 business days.

4.2 Deposit Limits

The minimum deposit on cu66 is ৳200. There is no set maximum deposit limit, though cu66 reserves the right to apply transaction limits for security or compliance purposes. All deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.

4.3 Withdrawal Policy

Withdrawal requests may only be made to a payment account registered in the same name as your cu66 account. The minimum withdrawal amount is ৳500. cu66 processes the majority of bKash and Nagad withdrawal requests within 15–30 minutes during normal operating hours. Processing times may be extended during periods of high demand, system maintenance, or where additional verification is required.

4.4 Anti-Money Laundering

cu66 is committed to preventing money laundering and the financing of any illegal activity. cu66 reserves the right to delay or refuse any withdrawal where there is a reasonable suspicion of fraudulent activity, money laundering, or a breach of these Terms. In such cases, cu66 may request additional documentation and cooperate with relevant authorities as required by applicable law.

All bets and games on the cu66 platform are governed by the specific rules of each sport or game type, as well as the general betting rules set out in this section. By placing a bet or launching a game on cu66, you confirm that you have read and understood the applicable rules.

6.1 Bet Acceptance

A bet is only valid once it has been accepted and confirmed by the cu66 system, as evidenced by a bet confirmation message and a bet ID assigned to the wager. cu66 reserves the right to refuse or void any bet at its discretion, including where:

• A technical error has caused incorrect odds to be displayed.
• A bet has been placed after the relevant event has commenced (for pre-match markets).
• There is evidence of match-fixing, insider information, or corrupt activity associated with the event.
• The bet exceeds the applicable maximum stake or payout limits.

6.2 Void Bets & Cancelled Events

Where a sporting event is cancelled, postponed, or abandoned before the minimum required completion threshold has been reached, all bets on that event will be declared void and stakes returned to players' accounts. The minimum completion thresholds are determined by sport-specific rules published in the cu66 sportsbook help section.

6.3 In-Play Betting

In-play (live) betting is available on selected events including BPL cricket, IPL, T20 internationals, and major football fixtures. Odds during live betting are updated in real time. cu66 reserves the right to suspend in-play markets at any time without notice. Bets placed during a market suspension will be voided.

6.4 Casino & Slot Game Rules

All casino games and slot titles on cu66 are supplied by certified third-party providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Microgaming. The rules of each game are governed by the respective provider's published game rules, which are accessible within the game interface. cu66 does not control game outcomes, which are determined by independently certified Random Number Generators (RNGs).

6.5 Maximum Payout Limits

cu66 applies maximum payout limits per bet and per day. The standard single-bet maximum payout is ৳5,000,000 (BDT five million) unless a higher limit has been agreed in writing with cu66 for VIP players. cu66 reserves the right to split large payouts into multiple instalments where operational requirements make an immediate single payment impractical.

6.6 Errors & Malfunctions

In the event of a technical malfunction, system error, or software fault affecting the outcome of any bet or game, cu66 reserves the right to void the affected bet or game round and return the applicable stake to the player's account. No compensation will be payable in such circumstances beyond the return of the original stake.

Both players and cu66 have the right to close or terminate a cu66 account, subject to the conditions outlined in this section.

8.1 Voluntary Account Closure

A player may request the closure of their cu66 account at any time by contacting customer support. Before closure is processed, any outstanding wagering requirements attached to active bonuses will be forfeited, and any remaining real-money balance will be paid out to the player's verified payment method, subject to the standard withdrawal process and KYC requirements.

8.2 cu66's Right to Suspend or Terminate

cu66 reserves the right to suspend, restrict, or permanently close any player account without prior notice where there are reasonable grounds to believe that:

• The player has breached any provision of these Terms & Conditions.
• The player has provided false or misleading information during registration or the KYC process.
• The player's account has been used for fraudulent, criminal, or money-laundering activity.
• The player is under 18 years of age or otherwise ineligible to hold a cu66 account.
• The player has engaged in bonus abuse, collusion, or the use of prohibited software.
• Continuing to operate the account would expose cu66 to legal, regulatory, or reputational risk.

8.3 Effect of Termination

Upon termination of an account by cu66 for breach of these Terms, cu66 reserves the right to withhold any balance in the account pending investigation. Where a breach is confirmed, any bonus funds and winnings derived from prohibited activity may be forfeited. Real-money deposits not linked to any prohibited activity will be returned to the player following the completion of the investigation, less any applicable charges.

8.4 Disputes & Complaints

If you wish to raise a complaint or dispute regarding any decision made by cu66 in connection with your account, you should contact customer support in the first instance. cu66 aims to resolve all complaints within 14 working days. If you are not satisfied with the outcome, details of escalation options are available from the cu66 support team.

9. Limitation of Liability

To the maximum extent permitted by applicable law, cu66 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the cu66 platform — including but not limited to loss of profits, loss of data, or service interruption — even if cu66 has been advised of the possibility of such damages.

cu66's total aggregate liability to any player in connection with any claim arising from these Terms or the use of the platform shall not exceed the total amount deposited by that player in the 12-month period immediately preceding the event giving rise to the claim.

10. Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. Any unresolved disputes shall be subject to the exclusive jurisdiction of the competent courts in the relevant jurisdiction. cu66 and the player agree to attempt to resolve any dispute amicably before initiating formal legal proceedings.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact the cu66 support team. Our email address is published in the footer of every page on this website. Support is available 24 hours a day, 7 days a week, 365 days a year — including all Bangladesh public holidays.